Privacy Policy

We keep the information we ask for to a minimum. Depending on how you interact with the Site, we may collect:

• Quote request information: pickup and delivery locations, vehicle details (year, make, model), and your preferred shipping date. An email address is required so we can send your quote. A phone number is optional. We only send you text messages if you check the separate text message consent box on our quote form (see Section 4).
• Communications: if you email or call us, we keep a record of that correspondence so we can assist you.
• Automatically collected information: like most websites, we use analytics and advertising tools (Google Analytics, Vercel Analytics, and Google Ads) that automatically collect information such as your approximate location, device and browser type, pages visited, how you found the Site, and whether you arrived from one of our ads. See Section 5 for details.

• To prepare and send your auto transport quote by email.
• To call you about your quote or shipment if you provided a phone number, and to text you about it if you opted in to text messages (see Section 4).
• To coordinate your shipment with the carrier assigned to your pickup and delivery once you book with us.
• To understand how visitors use the Site so we can improve it, using aggregated analytics data.
• To measure how well our online ads work and, where permitted, to show our ads to people who have previously visited the Site (see Section 5).
• To comply with legal obligations and protect our business.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

The only time we share your information with an outside party is:

• With the carrier assigned to your shipment — once a carrier is assigned to pick up and deliver your vehicle, we share the details necessary for them to complete the job (such as pickup/delivery locations, vehicle information, and the contact details the driver needs to reach you). Carriers may use this only to complete your shipment, never for marketing.
• With service providers who help us run the Site — such as our hosting provider and analytics tools (Google Analytics, Vercel Analytics), who process data on our behalf and are not permitted to use it for their own purposes.
• With advertising partners — we use Google Ads to advertise our services. Google may collect information about your visit through cookies, such as the pages you viewed, whether you clicked one of our ads, and whether you requested a quote. We do not give Google your name, email, phone number, or quote details for advertising.
• When required by law — for example, to comply with a subpoena, court order, or similar legal process, or to protect the rights, property, or safety of NEXLogistix, our customers, or others.

Text message program. NEXLogistix sends text messages about auto transport quotes and shipments. You can opt in by checking the text message consent box on our quote form. The box is optional and is not pre-checked, and you can request a quote without checking it.

What we text you about. If you opt in, NEXLogistix may send texts to the number you provide about your quote request, quote follow-ups, booking confirmations, carrier assignment, pickup and delivery updates, and customer service. We do not send promotional or marketing text messages.

• Message frequency varies based on your quote and shipment.
• Message and data rates may apply.
• Reply STOP to any message to opt out. You’ll get one message confirming you’ve been unsubscribed, and no further texts after that.
• Reply HELP for help, or contact us at (833) 991-7333 or hello@nexlogistix.com.
• Consent to receive text messages is not a condition of purchasing our services.
• Wireless carriers are not liable for delayed or undelivered messages.

Your mobile information stays private. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Phone calls. If you provide a phone number, NEXLogistix may call you at that number about your quote, shipment, and related customer service. You can ask us to stop calling at any time by telling us on the call or emailing us at the address in Section 12.

We use Google Analytics and Vercel Analytics to understand how visitors use the Site. These tools may use cookies or similar technologies to collect information such as pages visited, time on Site, and general location. This helps us see what’s working and improve the experience for future visitors.

We also use Google Ads to advertise NEXLogistix on Google. The Google tag on our Site uses cookies to help us measure our ads — for example, to see when someone who clicked one of our ads goes on to request a quote (“conversion tracking”). Google may also use this information to show our ads to people who have previously visited the Site while they browse other websites or use Google services (“remarketing”).

Google’s use of this information is governed by Google’s own privacy policy. You can learn more abouthow Google uses information from sites that use its services.

You can opt out of personalized advertising at any time:

• ThroughGoogle’s My Ad Center.
• Through the Network Advertising Initiative’sopt-out pageor the Digital Advertising Alliance’sopt-out page.

You can also control or disable cookies through your browser settings. Doing so may affect some features of the Site, but you can still request a quote without cookies enabled.

We keep quote and communication information for as long as needed to respond to your request, complete a booked shipment, and meet our recordkeeping, accounting, and legal obligations. We remove information we no longer have a legitimate business reason to keep.

You may ask us to tell you what personal information we have about you, to correct it, or to delete it, by contacting us using the information in Section 12. Depending on where you live, you may have additional rights under state privacy laws (for example, California, Colorado, or other state privacy statutes). We will respond to verified requests consistent with applicable law.

NEXLogistix does not sell personal information for money. However, our use of Google Ads (described in Section 5) may be considered “targeted advertising” or “sharing” under some state privacy laws. You can opt out using the options in Section 5, or contact us using the information in Section 12 and we will honor your request.

The Site is intended for adults seeking auto transport services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

We use reasonable administrative and technical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

The Site may link to third-party websites, such as carrier resources or industry associations. We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a new effective date.

If you have questions about this Privacy Policy or how we handle your information, contact us at privacy@nexlogistix.com.